Shipping policy

Shipping Policy

At Shopexxo, we aim to process and dispatch orders as quickly as possible.

Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation.

During sales, holidays, or periods of high demand, processing may take longer.

Delivery Time

Estimated delivery time:

3–8 business days after dispatch.

Delivery times may vary depending on the destination, courier service, weather, holidays, and other circumstances outside our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

We may occasionally offer free shipping promotions.

Order Tracking

Once your order has been dispatched, tracking information may be provided through your registered email, phone number, WhatsApp, or other available communication method.

Delivery Delays

Shopexxo is not responsible for delays caused by:

  • Incorrect or incomplete address information

  • Customer unavailability

  • Courier operational issues

  • Natural disasters

  • Weather conditions

  • Public holidays

  • Other circumstances beyond our reasonable control

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply for re-delivery.

COD Orders

For Cash on Delivery orders, customers should ensure that someone is available to receive and pay for the package.